Shipping policy

How much does shipping cost?
Standard Shipping: USD $6.00 per Order
Expedited Shipping: USD $32.00 per Order

How Tracking my Order:
As soon as your items are dispatched, you'll get an email from our system with your tracking number. If you don't receive it or if there's an issue with the tracking number, don't fret. Just reach out to us, and we'll get it sorted!

For further assistance or more detailed information, feel free to send us an email at hello@craftedman.com, and we'll be happy to assist.

How long does it take to receive my order, and how much will it cost to ship?
We support worldwide shipping.
Customers can estimate when to expect their order’ s arrival by using the formula below:

Processing Time ( 3-5 working days ) + Transit Time = Estimated Arrival

PROCESSING TIME

Australia  5-7 working days

Canada  5-7 working days

France  4-6 working days

Germany  4-6 working days

Japan. 5-7 working days

New Zealand. 5-7 working days

United Kingdom. 4-6 working days

United States. 4-7 working days

Other countries  5-10 working days

**International Destinations- In rare cases, some orders may experience an additional 1 week of transit time.

Do you provide Expedited Shipping?

Yes, we provide Expedited Shipping service for All countries.

The cost is $32 for each order, and the fulfillment carrier company is DHL/Fedex.

Delivery Time Exceeded?
The vast majority of orders arrive on time. However, your order may be slightly delayed due to special factors such as weather or customs inspections. If your order is delayed, please contact us via email at hello@craftedman.com, and we will promptly check the situation with the transportation company. Thank you for your understanding and support.

Can the order be delivered to Multiple Addresses?

We do not offer the shipment to multiple addresses for a single order.

If you would like items delivered to multiple addresses, please place those orders separately.

Will be charged VAT Taxes?

All taxes, duties, and customs fees have been paid via the website, and no additional fees are required.

How can I contact you?

Company: HONGKONG ZAI-MU TRADE CO., LIMITED

Phone: +852 51756203 / +1 (909) 686-0929

Studio Address:

RM03, 24/F, Ho King Comm Ctr, 2-16 Fa Yuen St, Mongkok, Kowloon, Hong Kong

1540A Greenport ave rowland heights, CA 91748 United States

Email: hello@craftedman.com

Working Time: Our services are available 24/7, every day of the week.